Midwest Kites stands behind our products and guarantees your satisfaction.

We guarantee our products.
Midwest Kites promises to deliver high-quality products in good condition. If, for any reason, your purchase is not satisfactory, we will gladly replace it or refund your money (excluding delivery charges). Simply return your merchandise in unused condition with the original paperwork and packaging within 7 days of receiving your order.  Before you return an item please contact us for an RMA#.  We promise to process your request in a timely manner.

We guarantee first-class customer service.
Midwest Kites is committed to making you happy. If you have any questions or concerns regarding our products or services, please contact us Monday - Saturday 9am - 6pm CST at 563-823-8337, or e-mail us at midwestkites@midwestkites.com. We will respond to or acknowledge your inquiry within one business day.